Choose a Plan that Matches Your Needs. We Make IT Easy...and Flexible!

1. Start with a plan that determines the amount of hours you want
2. All plans have basic services included
3. Customize services based on your business needs - you determine how you want to use your hours.  Any hours used above your plan is billed at your preferred hourly rate.

Simple - Customizable - Designed with You in Mind

Monthly Fees
$495 $895 $1,695 $2,695 $3,795 $4,895 $5,995
Hours of Remote Help Desk Support 3 6 12 20 30 40 50
Installation Fee $495 $895 $1,000 $1,000 $1,000 $1,000 $1,000
Preferred Hourly Rate $150 $135 $135 $120 $120 $120 $120


All Plans Include the Following:

  • Remote Monitoring
  • Access to LSI Help Desk
  • Customized Escalation Procedure
  • Preferred Hourly Network Rate
  • Guaranteed Response Time for On-Site Support *

Customize From Our Comprehensive Set of Service Options:

  • Monthly Network Status Reports
  • Automated Error Log Notification
  • Automated Patch Update Notification
  • Daily Verification of Data Back-Up
  • Management Administration and Troubleshooting
  • 15-Minute Response from LSI's Help Desk to all Critical Alerts
  • Preferred Response from LSI's Help Desk to all Non-Critical Service Requests
  • Response and Troubleshooting Service for all Error Log Notifications
  • Installation of Patches upon Notification
  • Daily Remote Inspection of Covered Systems
  • Daily Administration Services
  • Managed Security Services
  • Executive Level Consulting up to 2 Hours per Quarter

* Guaranteed Response Time Varies by Plan Selected


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